Tonight was our first, last, and only time to experience Three Thai Sushi. We ordered online and were quoted 45 minutes. An hour later, we called and were told that the driver had left 20 minutes before (we live maybe 5-10 minutes away) and that she would have the driver call us. 15 minutes later, with no phone call, the driver finally arrived with plenty of excuses and stone cold food. When we called to complain, we were promised a return phone call within 5 minutes - and didn't actually call for 25 minutes. The food may have been good had it still been warm, but it's hard to tell. Had they made any effort at customer service, they would probably get a second chance... but obviously they're not concerned with repeat business. Manager said outright that they are not concerned with customer satisfaction and repeat business.
Three Thai Sushi
703-471-2000
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A Thai- Japanese fusion menu and a romantic ambience make Three Thai Sushi a welcome addition to the Herndon restaurant scene. The chef's specialties include Calamari Basil, Pad Cha Seafood and Siam Beef as well as a complete selection of sushi (all of which can be "vegetarian" upon request). Be sure to ask for the lunch specials. Three Thai Sushi also has a wine list that includes sake and plum wine.
- Fax: 703-796-0700
- Hours: Mon - Thu; 11am - 10pm; Fri - 11:30am - 10:30pm; Sat, noon - 10:30pm; Sun, 4pm - 9:30pm
- Payments accepted: Cash, MasterCard, Visa
- Food & dining options: Vegetarian
- General services: Catering, Eat-in, Take-out
- Menu link: www.threethaisushi.com/home.html
- Parking: Free lot
- Private events: Yes
- Cuisine: Japanese / Sushi, Thai
- Features: Catering, Dinner, Lunch, Private Parties
Went a week ago for Sushi and was pleasantly surprised. Great customer service and a friendly staff. Went back a few days later with my daughter from New York. She loves Thai food, and was intimately familiar with the cuisine. She pronounced it "authentic", and the papaya salad was good minutes ago as a 2 day old leftover. Will definitely be back!