Located in Tysons Corner Virginia, Computerware is a well-known Northern Virginia IT computer reseller and service provider determined to be the best at what we do. We have a top-notch staff, all motivated to do one thing: provide the highest standards of customer service.
We are looking for service coordinator to work with us as we continue to expand and grow. Experience is helpful but we are willing to train. As the first person our clients meet, you will set the tone for our company. The highest quality of our end product is our standard and our service coordinator's mission is to ensure our client's needs are met. We require someone with excellent people and administrative skills.
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What you will be doing:
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• Telephone, email and face to face greeting of visitors and clients
• Ticket creation and schedule coordination of technicians
• Making sure the clients are fully apprised of all aspects of their repairs
• Parts purchasing and warranty authorized ordering
Time management and organizational skills are crucial as much of the workday is understanding and communicating the details with the technicians and clients. We offer competitive benefits and a friendly and welcoming work environment. If you are a people person, have great communication and administrative skills, we want to hear from you!
Submit the following:
• Letter of introduction